FAQ

You can register via our website via the registration form of the relevant course. You will immediately receive a confirmation by e-mail. Two weeks before the start of the training you will receive all the necessary details by e-mail.

When you have completed the registration form and have received the confirmation of registration by e-mail, your registration is final. If you want to pass on a change afterwards, that is of course possible by contacting us.

An option is a free way to reserve a place in the training for a period of approximately 2 weeks, without obligations.

On our training page there is a link to all courses with the corresponding data.

The costs strongly depend on the training you follow with us.

There are costs associated with the exam and certification.
If you choose to follow the training including exam and certification, an additional fee of € 200.00 excluding VAT will be charged.
A single purchase of the exam and certification amounts to € 250.00 excluding VAT.

In addition to courses with open registration, Lean Six Sigma Group provides in-company training. For more information or a customized proposal for your organization you can contact us by e-mail or by phone with number 088-5326700.

The Yellow Belt and Orange Belt are accessible to everyone.
The training that you need for Green Belt and Black Belt is at least MBO.

We aim for groups of 4 – 14 people.

Our courses offer you a step-by-step plan that teaches you how to see and solve problems in your organization. Always with the customer in mind. You also learn to estimate the size of problems, so that you can set priorities. Hereby you get a lot of tools to really tackle problems and to implement good solutions.

That depends on what you want to do with it. With a Yellow Belt training you learn the language of Lean, Agile and Six Sigma. The Yellow Belt training takes half a day. You can then participate in Lean Six Sigma programs, and you understand what others are talking about. A Yellow Belt training is therefore suitable for people who work in organizations where they improve processes with Lean Six Sigma.

An Orange Belt training goes one step further. An Orange Belt training takes a day and a half. You learn the material of the Yellow Belt and go deeper into the theory. You also do exercises in which you familiarize yourself with the theory. The training is especially suitable for you if you are often invited to workshops in which processes are examined with Lean Six Sigma. The Orange Belt is also useful for managers who have people with them who supervise Lean Six Sigma processes.

The next step is Green Belt. The first course for which you can get a certification recognized by the International Association for Six Sigma Certification (IASSC). The Green Belt training is the training if you are going to guide others with Lean Agile Six Sigma. If you initiate and guide Lean Agile Six Sigma processes. You need an MBO education or higher to successfully complete the training. The most chosen training takes 6 days.

The toughest training is the Black Belt. It covers the entire Green Belt and goes even deeper into the fabric. The Black Belt training helps you answer the question how you can continuously improve an organization. You go deeper into, for example, the value stream and statistics. The aim is to develop a helicopter view on process improvement for the entire company. That is why a Black Belt training is perfect for project and quality managers. You also learn how to support Green Belts with their projects. A Black Belt training takes 15 days.

You can always contact us via 088-5326700. We are happy to help you make the right choice.

With both courses you learn to think according to a fixed structure. First look for the problems, then for the biggest causes of this problem. Then you come up with good solutions for the biggest causes. You then implement these solutions.
If you additionally opt for the Six Sigma part, you also learn to look at the causes from the data and statistics. You also measure and evaluate afterwards with statistical methods whether the chosen solution actually contributes to solving the problem.

During the training you will receive a suitcase full of tools that help you to take a group of people a step further. These tools work in all organizations and are of lasting value. They not only help you in your current job, but also in the work you do in a few years. So it’s a good investment in your future. If you aspire to a job as a manager, Lean Six Sigma is almost indispensable.
And the value that employers attach to a Lean Six Sigma training is great. You increasingly see vacancies that require Lean Six Sigma as background.

Can you follow a Lean Agile or Lean Six Sigma course on your own? Or do your colleagues also need a course?

On the first day you receive a folder with the necessary training material upon our arrival. Together with this material you will also receive extra information and exercises on a USB stick.

For the Yellow and Orange Belt there is no study load besides the training.

For the Green Belt training, work will be done on assignments between the training blocks. These take approximately half a day or a total of 8 hours. The assignments are mainly aimed at successfully and practically starting an improvement project in their own work environment. After completing the training, a participant can take the theoretical exam. The preparation for this varies per participant. We assume that approximately 12 hours of exam preparation is required to successfully complete the exam.

During the Black Belt, the necessary preparation takes place for each block (7 pieces). You have to take into account about 4 hours per block, so 28 hours in total. This is about putting the learned into practice as much as possible. The exam follows the course. This takes 3 hours. Exam preparation times vary per participant. Our experience teaches us that most participants need approximately 20 hours of preparation.

Lean Six Sigma Group is accredited by IASSC and LCS. After following a training you will receive a Certificate of Participation from LCS and Lean Six Sigma Group.
Upon completion of the training, passing the theory test and implementing projects (Green Belt / Black Belt) you will receive an internationally recognized certificate from LCS and Lean Six Sigma Group. Lean Six Sigma Group uses and recognizes internationally recognized requirements. This guarantees the quality of the total certification process.
LCS stands for Lean Competency System. This is a quality mark for continuous improvement training and is affiliated with the University of Cardiff. The LCS certificate is internationally recognized. If you have any questions about this, please contact us.

We often get that question, especially from Green Belt and Black Belt students. The Lean Six Sigma title is not an officially recognized title such as engineer or master. If you pass your exam you are LCS certified and the received certificate is also officially recognized by the IASSC and the International Association of Six Sigma Certification. You can of course put the title after your name. Consider, for example, the signature under your e-mail or in your curriculum vitae. Everyone who is involved with Lean Six Sigma, but also recruiters, know what it stands for. And what the value of Lean Six Sigma certification is.

We have fixed locations in The Hague, Amsterdam and Doorn. In addition, we also provide training in Leeuwarden, Zwolle, Eindhoven. Here we rent a suitable space at a nice inspiring location.
In the agenda you can see which training is given at which location.

All location can be easily reached by public transport. Before your training starts, you will receive an email with all practical information.

Every training day includes lunch. Coffee, tea and water are also provided.

The training sessions start at 9 a.m. and last until 5 p.m. Only the Yellow Belt training is from 1 pm to 5 pm.

Students often come to us because they have heard a positive story from someone else. But practical matters also matter. People appreciate that they can follow training in the short term. We also think along with you and investigate what the possibilities are for you. We also hear that students are happy that we are scattered throughout the country. And that you can go through training faster or slower. People find us flexible.

Students are often very positive after training. This is also apparent from our 9.3 on comparison website Springest. We are quite proud of that.

Students also tell us that we have a lot of knowledge and that we transfer it well. We are naturally very happy about that. For us it actually feels like second nature. We find it so interesting to improve processes that it gives us energy to know everything about it and to pass on that knowledge. That’s why we find it so exciting to hear what’s going on in your situation. And we will also guide you with love during your Green or Black Belt practical assignment.

Our mission is successful if you feel what a student expressed as follows:
“It has opened my eyes. I have learned that small adjustments can lead to large improvements ”.

Our strong point is that we put curriculum into practice. We encourage you to get started with your own improvement project from the start. You will then already be able to look at the processes of your own organization. In the training you discuss your findings with other students and the trainer. You learn things that you will never know with an online course or a standard story. People experience that as very useful.

View the terms and conditions at the bottom of this page.

Lean Six Sigma Group makes every effort to provide you with the best possible service. However, it may happen that you are not satisfied. If it is a minor problem, you can make your comment to us by telephone or e-mail and we will try to answer you as soon as possible and come up with a solution. If the problem or your complaint is more complicated, you must follow the complaints procedure. We will of course handle your report or complaint in confidence and, in consultation with you, we will try to find a solution. You can call us on 088-5326700. Read our complaints procedure here.

Lean Six Sigma Group uses the following complaints procedure:

1. Deadline for submitting a complaint: Complaints about the implementation of the agreement must be submitted to Lean Six Sigma Group in a timely, complete and clearly described manner. “On time” means “within a reasonable period of time after the complainant has discovered or was able to identify the defects”. Failure to submit the complaint in time may result in the complainant losing his or her rights in this regard.

2. Recognition: Complaints must be made in writing to Lean Six Sigma Group by registered mail to the address:
Lean Six Sigma Group
Regulusweg 11
2516 AC The Hague
The complainant gives a substantiated explanation of the content of the complaint.

3. Privacy: A complaint will always be treated confidentially by the Lean Six Sigma Group.

4. Confirmation of complaint: Lean Six Sigma Groep will send a confirmation of receipt by e-mail to the complainant within seven working days. If a solution cannot be offered immediately, an indication will also be given of the period within which a further investigation will be started and the complaint will be processed. Lean Six Sigma Group strives for processing within ten working days and will indicate if it takes longer.

5. Investigation of complaint: Lean Six Sigma Group commits itself to start a further investigation into the submitted complaint and strives to be able to take measures within a reasonable period that meet the complainant’s wishes.

6. Response to the investigation: Lean Six Sigma Group will correspond with the complainant within the period communicated under point 4 about the outcome of the investigation, the decision taken and any follow-up actions.

7. Dispute settlement: If the complaint cannot be resolved in mutual consultation, a dispute arises that is subject to the dispute settlement.

a. Disputes between the complainant and the Lean Six Sigma Group concerning the formation or implementation of agreements with regard to services and goods to be supplied or supplied by this entrepreneur can be submitted to the Consumer Education Institutions Disputes Committee (https) by both the consumer and the entrepreneur : //www.degeschillencommissie.nl).

b. The disputes committee will only handle a dispute if the consumer has first submitted his complaint to Lean Six Sigma Groep in accordance with the provisions of Article 4.1 of the general terms and conditions (the complaints procedure) and this has not led to a satisfactory solution for both parties. In order to subsequently be able to submit the dispute to the Disputes Committee, the complainant must indicate in writing that the outcome of the complaints procedure has not led to a satisfactory result. If the complainant subsequently states to appeal to the Disputes Committee, there is a formal dispute.

c. A dispute must be submitted to the disputes committee within three months after its occurrence.

d. For handling a dispute, the person submitting the complaint owes a fee to the Private Educational Institutions Disputes Committee. The amount of this reimbursement can be found on the website of the Disputes Committee (https://www.degeschillencommissie.nl).

e. When the complainant submits a dispute to the disputes committee, the Lean Six Sigma Group is bound by this choice.

f. If Lean Six Sigma Group wants to submit a dispute to the Disputes Committee, it must first ask the complainant in writing to state within 5 weeks whether he agrees to this. The Lean Six Sigma Group must also announce that, after the aforementioned period has expired, it considers itself free to submit the dispute to the ordinary court.

g. The disputes committee makes a decision with due observance of the provisions of its regulations. The decision of the disputes committee takes the form of a binding advice.

h. In only those cases for which a formal legal dispute settlement is provided for in formal education, such as that for the student’s examination, the provisions of paragraphs a up to and including h of this Dispute Resolution Regulation do not apply.