Code of Conduct

Preamble

The Lean Agile Groep and its employees are committed to supporting our clients in achieving their business objectives by delivering consulting and training services. We believe it is our responsibility to set standards for our conduct. The aim of this Code of Conduct is to promote socially responsible business practices and enhance the expertise and reliability of our employees and contractors. This Code of Conduct also applies to our subcontractors and business partners, serving as a hallmark of excellence in our industry.

Part 1. General provisions

Article 1: Definitions

This code uses the following terms:

1. Lean Agile Groep: Refers to our organization.
2. Employee: Anyone employed by Lean Agile Groep.
3. Contractor: Self-employed individuals performing tasks for Lean Agile Groep.
4. Client or Principal: The entity or individual for whom services are provided.
5. Customer: The individual receiving the service.

Article 2: Principles

• Employees and contractors comply with all relevant laws and regulations.
• Employees and contractors’ conduct must withstand public scrutiny.
• Employees and contractors act with responsibility and integrity towards clients and customers.
• Employees and contractors avoid actions that could harm the reputation of Lean Agile Groep or its employees and contractors.
• Employees and contractors respect the interests of clients and customers.
• Employees and contractors uphold the principles of free enterprise and fair competition.
• Employees and contractors adhere to good governance principles in operations, client relations, and industry interactions.
• In case of ambiguity regarding this code, the management board or an authorized representative will make the final decision.

Part 2. Principles of Good Governance

Article 1: Principle of Due Care

• Lean Agile Groep works with qualified employees and contractors and ensures professional competence.
• Employees and contractors use their knowledge and skills for the benefit of clients and customers.
• Employees and contractors maintain an independent position with clients to avoid conflicts of interest.
• Employees and contractors provide clear, advance information about any assessment criteria during training or examinations.
• Employees and contractors do not engage in financial transactions that could influence contract awards.

Article 2: Legal Compliance

All employees and contractors of Lean Agile Groep are expected to adhere strictly to all applicable local, state, and federal laws and regulations in their professional activities. This includes, but is not limited to, laws pertaining to employment, anti-discrimination, health and safety, data protection, and privacy. Compliance with these laws is mandatory, and any violations will be addressed promptly and appropriately. Furthermore, employees and contractors must conduct their business in a manner that upholds the highest ethical standards, ensuring transparency, integrity, and accountability in all operations. Failure to comply with legal requirements can result in disciplinary actions, including termination of employment or contract, and may also involve legal consequences.

Article 3: Principle of Reasonableness

All activities must be proportionate to the effort and costs involved.

Article 4: Reliability

Clients and customers can rely on employees and contractors to fulfil agreements.

Article 5: Transparency

• Members make clear through a contract or confirmation what is expected of the member in the specific assignment situation.
• Members make the rates/costs clear to an employer and customer in a clear and transparent way for the assignment. Members are transparent about additional costs.
• In advance, a member makes known or makes public which general conditions apply.
• If a member does not have its own general conditions, the NRTO general conditions apply.
• If activities of strategic character, of which it can be suspected that this on a strategic level will yield a conflict of interest, are carried out for a competitor of the (potential) employer, the member will report this to this (potential) employer.

Part 3. Communication

• Employees and contractors adhere to truthful advertising standards.
• Employees and contractors do not advertise unaccredited degrees.
• Information about learning activities is accurate and informative, including the status of diplomas, certificates, and accreditations.

Part 5. Compliance

1. 1. New employees and contractors must sign the Code of Conduct.
   2. Non-compliance can result in sanctions by the management board, including warnings or recommendations for termination.
   3. Situations not covered by the code will be addressed by the management board.
   4. Government regulations take precedence over this code.

For any questions or more information, please contact us at:

Lean Agile Groep

Baron de Coubertinlaan 35

2719 EN, Zoetermeer

[email protected]