What is DMAIC?

The main goal of DMAIC is to eliminate expensive variation from business and manufacturing processes. So what exactly is DMAIC? The acronym represents the following five steps: Define, Measure, Analyze, Improve and Control.

Implement improvements, which organization does not? Unfortunately, 80% of cases fail to make the desired changes successfully. This is often due to resistance from the workplace or an unclear agreement between vision and strategy.

To be part of that 20%, it is important to know clearly what the problem is and how it translates into quantitative data. Important is the final translation of the customer’s wishes into the business processes.

The DMAIC five steps

The DMAIC uses five steps that are sequential and some activities from various steps occur simultaneously and even be iterative. The DMAIC five steps are as follows:

  1. Define: In the define phase, you define the problem by answering the following questions:
    1. Who is the customer
    2. What does he/she think is important?
    3. What process is involved?
    4. How do we record the results?
  2. Measure: In the measure phase, relevant data is measured and collected. Determining and performing a measurement, performing a measurement system analysis, and determining the size of the problem.
  3. Analysis: In the analysis phase, the collected data is analyzed. Here we determine the causes of the problem, perform a data & process analysis and identify the biggest causes. One of the seven basic quality tools for analysis here is the Ishikawa diagram.
  4. Improve: Improvements are devised, tested and implemented in the improve phase. Solutions are sought for the causative agents, a selection of the best solution is made, and then implementing the solution in practice.
  5. Control: In the control phase, it’s all about preventing relapse and managing the change. Securing the implemented solution is important, setting up a permanent measurement determine the result.

DMAIC in Lean Six Sigma

Nowadays, the DMAIC cycle has evolved to such an amount that it is much more widely applicable to make improvements. The DMAIC model is used in the Lean Six Sigma methodology in combination with Lean principles.

Read more about the combination of Lean and Six Sigma.

Lean Six Sigma Groep distinguishes itself from its competitors by combining the DMAIC model with various other methods to guarantee improvement. This combination of methods does not forget various aspects such as work culture, resistance, etc.

Within our Lean Six Sigma Green Belt and Lean Six Sigma Black Belt training, distinguishes itself these methods come in a practice-oriented way offer.